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Customer Reviews
Jon Anthony Florist
Local Lansing, MI florist
Average Customer Rating: 4.4 of 5 stars. (42 reviews)
Date: Jun 29, 2018
Name:

State/Province: IL

Great Service. My flowers were hard to get delivered as my Mom was hard to reach and they kept trying and redelivered. They also called me to let me know of the situation. Very professional.
Jon Anthony staff's Reply:
Date: Jun 29, 2018, 8:05 pm

Thanks for the great review!
Date: Jun 07, 2018
Name:

State/Province: WV

This was absolutely the best customer service experience ever! My mother is currently working in Lansing this week, and my father wanted to send her flowers for their anniversary. A friend of mine in Lansing recommended Jon Anthony to us. They worked over the phone with me to design a last minute arrangement to be delivered. Also, after an unsuccessful delivery attempt that was absolutely my fault, they managed to deliver to a new address on the same day! I love this play and would recommend them to anyone!
Jon Anthony staff's Reply:
Date: Jun 08, 2018, 8:22 pm

Thank you so much Lia!
Date: Jun 04, 2018
Name:

State/Province: MI

Thanks for being awesome!!
Jon Anthony staff's Reply:
Date: Jun 04, 2018, 7:43 pm

Thank you for your awesome review!!
Date: May 30, 2018
Name:

State/Province: MI

Person on the phone spoke too quietly, I had trouble hearing them. They were out of most of the flower arrangements I picked because it was after Mother's Day but at least what i finally chose, were delivered timely.
Jon Anthony staff's Reply:
Date: May 30, 2018, 8:05 pm

Sorry about our poor selection at the time you ordered. Thanks for the review.
Date: May 26, 2018
Name:

State/Province: MI

Recipient said flower arrangement was beautiful. Jon Anthony was able to take order w/ quick turnaround on busy holiday weekend.
Jon Anthony staff's Reply:
Date: May 29, 2018, 10:26 am

Thanks for the review!
Date: May 25, 2018
Name:

State/Province: MI

Jon Anthony always provides high quality arrangements, delivered on-time.
Jon Anthony staff's Reply:
Date: May 25, 2018, 9:12 pm

Thank you Donald!
Date: May 23, 2018
Name:

State/Province: FL

Great
Jon Anthony staff's Reply:
Date: May 25, 2018, 9:13 pm

Thanks!
Date: May 15, 2018
Name:

State/Province: MI

The beautiful Mother's Day orchids arrived beautiful and fragrant, with a wonderful balloon to add! They made my day!
Jon Anthony staff's Reply:
Date: May 21, 2018, 6:46 pm

Good to hear, Veronica! You just made our day!
Date: May 09, 2018
Name:

State/Province: MI

I had a confirmation on my end but it wasn't received at store. I call the morning of delivery and they said they would have here by noon and it was after 1:00 so the employee did receive before she left on a short vacation.
Jon Anthony staff's Reply:
Date: May 09, 2018, 8:13 pm

Sorry about the miscommunications, Melinda.
Date: Apr 30, 2018
Name:

State/Province: MI

They were large and the flowers vibrant.
Jon Anthony staff's Reply:
Date: Apr 30, 2018, 10:04 am

Thank you for your review!
Date: Apr 30, 2018
Name:

State/Province: NY

Delivered them the next day and without any trouble—to a hospital without much information. The flowers looked great, I am told. I would certainly use Jon Anthony again.
Jon Anthony staff's Reply:
Date: Apr 30, 2018, 10:05 am

Great, we look forward to helping you again!
Date: Apr 28, 2018
Name:

State/Province: MI

The flower arrangement was very nice. The delivery was done well, in that they refused to leave the flowers in the cold. The only issue that I had was that the flowers were delivered before I requested. I specified to have them delivered on my anniversary (Monday), and they were delivered the Friday before (the day I placed my order).
Jon Anthony staff's Reply:
Date: Apr 30, 2018, 10:02 am

Oops, sorry we got the date wrong. Thanks for the nice review!
Date: Apr 18, 2018
Name:

State/Province: MI

It would be nice if you offered more plant options online. Many people feel that cut flowers are so temporary and it's a much more enduring gift when permanent (i.e. potted) plants are gifted.
Jon Anthony staff's Reply:
Date: Apr 18, 2018, 10:09 pm

Thanks for your suggestion! We will consider that.
Date: Apr 14, 2018
Name:

State/Province: MI

Very happy! Flowers were lovely
Jon Anthony staff's Reply:
Date: Apr 18, 2018, 10:03 pm

We're happy to hear that! Thanks!
Date: Apr 12, 2018
Name:

State/Province: MI

Great service! The delivery was prompt and the flowers were lovely. They lasted a long time and were a nice size. Thank you!
Jon Anthony staff's Reply:
Date: Apr 13, 2018, 8:23 pm

Great to hear! Thanks Kelly!
Date: Apr 10, 2018
Name:

State/Province: MI

Always very happy with the care and craft used! The flowers were beautiful!
Jon Anthony staff's Reply:
Date: Apr 11, 2018, 8:16 pm

Aww, thank you Julie!
Date: Apr 05, 2018
Name:

State/Province: CO

I ordered flowers from a long distance not knowing who to go to in the area. I leveraged Jon Anthony's online service. They immediately called me to let me know the plant selected was not available, but they had another option which was "beautiful". I received a picture of the flowering plan from someone at the event and it was wonderful! Customer service was great, communication was immediate and helpful and the finished product was wonderful. Thank you!
Jon Anthony staff's Reply:
Date: Apr 09, 2018, 7:03 pm

Thank you for being flexible, Connie, and for taking the time to give us a review!
Date: Apr 03, 2018
Name:

State/Province: MI

I placed my order online on March 19 to have a surprise delivery for my mom on March 20. The delivery never came. I called a couple of days later and the lady (I’m sorry I forgot her name!) was awesome with working with me and got the bouquet delivered that same day. Although it was a bummer I couldn’t surprise my mom, the issue was resolved quickly and I appreciated that. I may just be ordering over the phone next time!
Jon Anthony staff's Reply:
Date: Apr 04, 2018, 7:13 pm

We're sorry about the original error, and happy that we could resolve matters to your satisfaction! Thanks for the nice review.
Date: Mar 26, 2018
Name:

State/Province: MI

Lovely arrangement exactly as ordered.
Jon Anthony staff's Reply:
Date: Mar 28, 2018, 7:36 pm

Thank you! We're glad we pleased you.
Date: Mar 14, 2018
Name:

State/Province: MI

excellent service, thank you for your greatness,
Jon Anthony staff's Reply:
Date: Mar 14, 2018, 5:32 pm

Greatness! Wow, we're blushing. Thanks for your review.
Date: Feb 28, 2018
Name:

State/Province: MI

I ordered a Pink Explosion bouquet for Valentines’ Day but a bouquet of pink roses was delivered instead. The correct card was with it so not a delivery mix up. Still pretty, but not right.
Jon Anthony staff's Reply:
Date: Mar 12, 2018, 7:18 pm

Sorry we disappointed you. Valentine's Day is crazy here - we may have run out of some of the Pink Explosion flowers. Ordering as far in advance as possible helps to ensure we will have what you want in stock.
Date: Feb 28, 2018
Name:

State/Province: MI

Easy process ordering flowers. I ordered the flowers online, it would help the delivery person if you had a spot to choose between residential or business for delivery.
Jon Anthony staff's Reply:
Date: Mar 12, 2018, 7:03 pm

Thanks for the review, and thanks for the suggestion! That would help.
Date: Feb 27, 2018
Name:

State/Province: MI

This was the first time I ordered from this establishment. I am totally happy with the delivery that was sent to my cousin. I had placed an order at 2:15 pm on 2/13/18, and it was delivered by 5:00 pm. My cousin was thrilled! She sent me a photo of the flowers, and they were BEAUTIFUL! I will definitely use Jon Anthony again!!
Jon Anthony staff's Reply:
Date: Mar 12, 2018, 7:06 pm

Thanks for letting us know we made you happy. That makes us happy!
Date: Jan 17, 2018
Name:

State/Province: NC

Delivery was not on time. Person I spoke with on the phone said they tried calling to let me know that they couldn’t find the location the flowers were being delivered too. I never received a phone call. Disappointed and I will not be ordering from here again.
Jon Anthony staff's Reply:
Date: Jan 19, 2018, 7:23 pm

This was a case when not even Google could help us find this address - we couldn't deliver until we got directions from the recipient. We don't know how you didn't receive a phone call from us. We're sorry we disappointed you.
Date: Jan 16, 2018
Name:

State/Province: OH

Well not very happy, ordered flowers for a friend who was having a really bad day and it said it would be delivered that day. Then like4anf half hours got a call they couldn't do it that day. I asked them to do a different arrangement so that she could get it that day and they said they would then a little before close they said they couldnt. And at first they said they called her to tell her why wouldnt they call me who ordered them first. Not real happy!
Jon Anthony staff's Reply:
Date: Jan 19, 2018, 7:33 pm

Well, this was pure human error on our part - somehow the designer did not understand that you would rather have some arrangement delivered that day, even if it wasn't what you ordered in the first place. We're terribly sorry for that mistake, and we hope your friend enjoyed the flowers the next day.
Date: Jan 10, 2018
Name:

State/Province: AZ

Always helpful and kind.
Date: Jan 06, 2018
Name:

State/Province: IL

The poinsettia I ordered for my mother for Christmas was absolutely gorgeous! Such a deep red color on the leaves and it was a very large plant. Both of us were very happy with it, thank you for doing a wonderful job!
Date: Jan 02, 2018
Name:

State/Province: MI

wonderful place to order from,,and will again today. thank you
Date: Dec 06, 2017
Name:

State/Province: MI

Roses were dellvered as advertised and on time, Thank you!
Date: Nov 20, 2017
Name:

State/Province: MI

I ordered flowers for my mother's birthday, she was really happy with the flowers I chose for her. I will ALWAYS use Jon Anthony! #LoyalLansingite
Date: Nov 15, 2017
Name:

State/Province: MI

The delivery woman called because there were two different addresses on the order and she wanted to make sure which one was right. It was 4:50 pm and I didn't know if there was time to deliver to my boss before the end of business. The delivery woman called me at 5:10 pm just to let me know she made the delivery and my boss was very happy with the plant. That was so very thoughtful of the delivery person to do that and I greatly appreciated it. Thank you for an excellent product and even better service!
Date: Oct 24, 2017
Name:

State/Province: HI

What was delivered to my grandpa in the hospital was 3/6 items from the online gallery. No flowers just green plants and no small bird accessory in the planter as described. Called them prior to it going out to confirm the bird because that is why I ordered it since he loves birds. Called and was promised a refund to which I never received follow up or refund receipt. Best to go somewhere else for flowers if you are ordering for delivery - you can see what you are paying for.
Jon Anthony Staff's Reply:
Date: Oct 27, 2017, 7:13 pm

Yes indeed, we got your order wrong, and again we apologize for that. We make mistakes sometimes, but always try to make up for them, so we gave you the choice between our delivering the correct items, or giving you a refund. By now we hope you've received your refund receipt. Sorry again for the miscommunications! We hope your grandpa is doing well.
Date: Oct 19, 2017
Name:

State/Province: MI

The flowers delivered to my girlfriend's work were beautiful and she loved them. Thank you so much!
Date: Oct 05, 2017
Name:

State/Province: MI

I could not have asked for anything better.
Date: Sep 07, 2017
Name:

State/Province: MI

Couldn't ask for anything better!
Date: Sep 06, 2017
Name:

State/Province: AZ

The flowers were beautiful and looked like the website photo. However, a critical factor was how the delivery person went over and above to make the delivery. Apparently there was an error in the address. Well done.
Date: Sep 06, 2017
Name:

State/Province: CA

The arrangement was beautiful, no hidden costs either for delivery and same day ordering. They even delivered on a holiday weekend with less then 24 hrs notice. The flowers were fresh, everything was PERFECT! Thank you.
Date: Aug 31, 2017
Name:

State/Province: MI

Thank you so much! My grandma loved her flowers and they lasted a long time. Ill definitely use you again!
Date: Aug 29, 2017
Name:

State/Province: MI

The bouquet you delivered was beautiful. However, I selected the bouquet pictured because of all the blue, purple, & pink flowers in it. The bouquet you delivered contained red, white, & yellow flowers. So, my mom was happy but I was not. I know you have to substitute flowers but I wish you would maintain the color palette selected in the order.
Jon Anthony Staff's Reply:
Date: Sep 11, 2017, 8:52 pm

We're glad your mom was happy, but sorry you were not. We hope you'll order from us again, and when you do, please use the "Special Instructions" box to tell us things like "I chose this arrangement for the blue, purple, & pink flowers; please use only these colors if possible." Thanks for your understanding.
Date: Aug 21, 2017
Name:

State/Province: MI

Placing my order on-line was very convenient and easy.
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Jon Anthony Florist
809 E. Michigan Ave.
Lansing, MI. 48912
Local: (517) 485-7271

All prices shown in US dollars


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